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frixel
Level 7

Windows 10 Incompatibility

Hello, at my company I just started using "McAfee Endpoint Protection Essential - For SMB" so far so good - we have Windows 7 desktops and laptops but also two Windows 10 laptops. These seem to run very slowly ever since installing the McAfee Endpoint on them. They were running perfectly prior to installing McAfee Endpoint. I am assuming that McAfee simply must provide an update for Windows 10 and is currently working on it. Is there an ETA when this will be resolved? Our Windows 7 computers are operating normally.

Thank you very much!

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6 Replies
catdaddy
Level 20

Re: Windows 10 Incompatibility

,

            Being a Moderator in Consumer Products, I lack the knowledge to assist you. However I was wondering if you had seen this Document on Windows 10 Compatibility? I would contact a Moderator in the Buisness Community, however 'Direct Messaging' is not working at this moment.

             Hope this helps:

All the Best

Catdaddy

McAfee Community Moderator

Consumer Products

Cliff
McAfee Volunteer
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frank_enser
Level 12

Re: Windows 10 Incompatibility

Hi,

if you mean "Endpoint Security" (ENS) see KB82761 : Windows 10 will be supported with ENS10.1 (which is currently in BETA - see here).

Regards,

Frank

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frixel
Level 7

Re: Windows 10 Incompatibility

Thank you for the responses. I would like to try 10.1. Right now the clients show 10.0.1. How do I update the clients to the beta? I am using the McAfee cloud based ePO not hosting my own server.

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frank_enser
Level 12

Re: Windows 10 Incompatibility

See here for possible options:


Option 1: ePO 5.1.1 (Or newer) On Premise


This option is recommended if you would like to use your own ePO test infrastructure. Download the ePO Advanced Suite Installer (eASI) at http://www.mcafee.com/us/beta/public-betas/endpoint-security/#vt=vtab-4 , Select the Endpoint_Master_Package_BETA1.zip file.



Option 2: Self-Managed


This option is recommended if you would like to just use the client without an ePO server. Download the McAfee Endpoint Security 10.1 Client at http://www.mcafee.com/us/beta/public-betas/endpoint-security/#vt=vtab-4 , McAfee_Endpoint_Security_v10-1_EASI_Beta.zip file.



Option 3: ePO 5.4 Cloud (Available as of 04-Aug-2015)


This option is recommended if you are interested in McAfee ePO Cloud or would prefer not to setup your own test ePO infrastructure. You can register for McAfee ePO Cloud at http://beta.manage.mcafee.com.


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frixel
Level 7

Re: Windows 10 Incompatibility

OK, I have installed 10.1 standalone but how do I attach it to the EPO - it says it's currently unmanaged. Thank you.

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frank_enser
Level 12

Re: Windows 10 Incompatibility

Sorry, I do not use ENS 10.1 BETA. Perhaps the guys at can help you.

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