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Reliable Contributor twenden
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What causes AMCore Content Additional Reason to be Unknown

We are running the latest Endpoint Security 10.6.1 and only deploy the Threat Prevention module. We are using using the latest ePO agent 5.5.1.388. 

I have just started seeing several systems report AMCore Content Additional Reason be Unknown. What does that mean. On several of the systems, I was able to utilize the McAfee Endpoint removal tool to uninstall ENS 10.6.1 and then allow me to reinstall which fixed this issue. However, I can't keep doing this since it requires the remote workstations to reboot. Is there another way to fix without a system reboot and what is causing this. We are new to ENS as we were using VSE 8.8i. 

Screen Shot 2018-10-10 at 8.51.44 AM.png

 

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