I installed web control for testing on one windows 10 pc, configured already internet explorer, and chrome by GPO to force extension, but my problem is with firefox v68. Web control extension is all the time disabled, and should be enabled every 30 minutes by ENS service right?
Is any way to troubleshoot this issue?
Make sure you have these GPO settings enabled:
My apologies! I somehow skimmed over the fact you'd mentioned firefox. In which case yes, as long as the ENSWC service is started the extension should be enabled. Is yours running?
as I see, all Endpoint services apart firewall (I don't use this module) are working, but Firefox extension stay always turn off:
I manage firefox in my active drectory using files "mozilla.cfg" and "autoconfig.js" maybe in this way could this extension be enabled?
does support know about this issue that Web Control Extension do not work with firefox and working to fix it? If not where I could submit a ticket?
Sorry - I seemed to miss the notifications on this one.
Please do raise a request with support for further assistance. You can do this by the Service Portal or by calling: https://www.mcafee.com/enterprise/en-gb/home/contact-us.html