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Former Member
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Message 1 of 9

Uninstalling McAfee Endpoint Security

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Hi, I know there already posts for this issue but I have tried the suggested fixes but all failed. I am unable to uninstall mcafee endpoint security 10.2 from my MacBook Pro retina 2015, my os is high Sierra 10.13.6. 

I have done the terminal: (sudo ... uninstall EPM ) but get uninstallation failed, even after trying multiple times it fails.

I am unable to drag to the trash when I do, nothing happens after I type in the password. The application does not move to the trash. 

The if you right right click on the application “show content” - there is no uninstall file. 

I noticed that if I check my activity monitor that the “menulet ”  and “mcafee reporter” are still running...  I have tried to stop the process but it doesn’t work. Thanks for any help! 

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jess_arman
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Message 5 of 9

Re: Uninstalling McAfee Endpoint Security

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@Former Member If this is a single system, then you also can look to follow the instructions in KB88461, especially Solution 2, in order to remove. Could potentially save you the time of needing to call Support.

 

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sbenedix
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Message 2 of 9

Re: Uninstalling McAfee Endpoint Security

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Raise it with the MAC/Linux side of the house: https://community.mcafee.com/t5/Mac-and-Linux-Products/bd-p/mac-and-linux, possibly more feedback/expertise there. The ENS forum is more Windows centric, as it were.

BenEllis
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Message 3 of 9

Re: Uninstalling McAfee Endpoint Security

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Please open a ticket with MAC/Linux ENS. We can look into it and provide a tool to remove it like the EPR but for mac.

McAfee Support

Benjamin Ellis

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Former Member
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Message 4 of 9

Re: Uninstalling McAfee Endpoint Security

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that doc is not available anymore

I am trying to get this off my personal computer running high sierra. When i worked at oracle they had me install a corp version of endpoint. I retired and I can't get it off. The terminal commands dont work because they ask me for my corporate password which I have zero ideas about.

jess_arman
McAfee Employee
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Message 5 of 9

Re: Uninstalling McAfee Endpoint Security

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@Former Member If this is a single system, then you also can look to follow the instructions in KB88461, especially Solution 2, in order to remove. Could potentially save you the time of needing to call Support.

 

Was my reply helpful?

If this information was helpful in any way, or answered your question, will you please give kudos or select "Accept as Solution" in my reply, as appropriate, so together we can help other members?

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Former Member
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Message 6 of 9

Re: Uninstalling McAfee Endpoint Security

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Solution 2 worked !! Thank you
JoseRR
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Message 7 of 9

Re: Uninstalling McAfee Endpoint Security

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I would re install it in order to repair the installation. Once it finished uninstall it.
Former Member
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Message 8 of 9

Re: Uninstalling McAfee Endpoint Security

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I also face issue un installation of ens 10.6? what article you recommend for me? 

Former Member
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Message 9 of 9

Re: Uninstalling McAfee Endpoint Security

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You can follow the same steps.

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