Hi @User93521989 ,
Thankyou for reaching us on community!
Can you please help me understand how you are trying to uninstall the product and what module of endpoint security ?
Uninstallation can be done in 3 ways :
- Uninstallation via EPO client task.
- Uninstallation via control panel.
- Uninstallation via uninstall string from registry.
- Uninstallation using EPR tool.
Uninstallation via EPO client task:
Create a deployment task from EPO for the product that you want to uninstall. But, make sure to select the action as 'remove' instead of 'install'.
Uninstallation via uninstall string from registry:
Uninstallation using EPR tool
You an download the removal tool from product download site :
https://www.mcafee.com/enterprise/en-in/downloads/my-products.html
You can either use the EPR tool by running through GUI as administrator or by running through command line. you can use the same command line from EPO as well if you are using EPR from EPO.
https://kc.mcafee.com/corporate/index?page=content&id=KB90895
I hope you find this helpful.
-Rohit Francis
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