cancel
Showing results for 
Search instead for 
Did you mean: 
DAMAMO
Level 8
Report Inappropriate Content
Message 1 of 14

Unable to import settings from a policy file using SetupEP utility

Jump to solution

Hi all,

Following the instructions in the manual, I exported the settings using ESConfigTool.exe but, when I launch a new installation and I try to import it, an error arices.

Has anyone faced this problem?

Regards,

EPS ver 10.6.1.0

12/12/2018 18:00:34.424 [22348] [BootStrapperMain] Commandline: /qb ADDLOCAL="fw,tp,wc" /l*v"D:\Etc\logs" /import D:\Etc\preconfigured_10_6_1.policy /module FW TP WC ESP
12/12/2018 18:00:36.34 [22348] [BootStrapperMain] Not a valid commandline switch
12/12/2018 18:00:36.34 [22348] [BootStrapperMain] Invalid Command line input

Labels (1)
Tags (2)
1 Solution

Accepted Solutions
McAfee Employee chealey
McAfee Employee
Report Inappropriate Content
Message 5 of 14

Re: Unable to import settings from a policy file using SetupEP utility

Jump to solution

Hi @DAMAMO

I've been playing around with your settings, and I got it to work by changing the order of the commands.

From:

/qb ADDLOCAL="fw,tp,wc" /l*v"D:\Etc\logs" /import D:\Etc\preconfigured_10_6_1.policy /module FW TP WC ESP

To:

/qb ADDLOCAL="fw,tp,wc" /import D:\Etc\preconfigured_10_6_1.policy /module FW TP WC ESP /l*v"D:\Etc\logs"

Was my reply helpful?
If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?
13 Replies
Former Member
Not applicable
Report Inappropriate Content
Message 2 of 14

Re: Unable to import settings from a policy file using SetupEP utility

Jump to solution

DAMAMO,

I've had problems with export and import for some time.  Open ticket since 11/11/18, still not resolved, in bumped up to engineering.

DocB

McAfee Employee jess_arman
McAfee Employee
Report Inappropriate Content
Message 3 of 14

Re: Unable to import settings from a policy file using SetupEP utility

Jump to solution

@Former Member What is the SR number or defect number for this investigation? I could use that to give an update of where things currently stand in regards to this issue.

 

Was my reply helpful?

If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?

Former Member
Not applicable
Report Inappropriate Content
Message 4 of 14

Re: Unable to import settings from a policy file using SetupEP utility

Jump to solution

jess_arman,

4-19425924681

Thanks,

DocB

McAfee Employee chealey
McAfee Employee
Report Inappropriate Content
Message 5 of 14

Re: Unable to import settings from a policy file using SetupEP utility

Jump to solution

Hi @DAMAMO

I've been playing around with your settings, and I got it to work by changing the order of the commands.

From:

/qb ADDLOCAL="fw,tp,wc" /l*v"D:\Etc\logs" /import D:\Etc\preconfigured_10_6_1.policy /module FW TP WC ESP

To:

/qb ADDLOCAL="fw,tp,wc" /import D:\Etc\preconfigured_10_6_1.policy /module FW TP WC ESP /l*v"D:\Etc\logs"

Was my reply helpful?
If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?
DAMAMO
Level 8
Report Inappropriate Content
Message 6 of 14

Re: Unable to import settings from a policy file using SetupEP utility

Jump to solution

Hi Chealy,

I did the check in others PC.
Using the indicated order I still having the same problem.

Regards

McAfee Employee chealey
McAfee Employee
Report Inappropriate Content
Message 7 of 14

Re: Unable to import settings from a policy file using SetupEP utility

Jump to solution

That's odd! I got the same error as you did when I did the command in the order you stated, but it installed fine when I changed it. Does it not fail on all systems then?

Try making the command simpler and then build it up, i.e. start with:

/qb ADDLOCAL="fw,tp,wc" /import D:\Etc\ens.policy /module FW TP WC ESP
> does this work?

 

Was my reply helpful?
If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?
DAMAMO
Level 8
Report Inappropriate Content
Message 8 of 14

Re: Unable to import settings from a policy file using SetupEP utility

Jump to solution

Hi,

It fails on OS W7 and W10.

I've already done this test and the command /qb ADDLOCAL="fw,tp,wc" works.

It is just when I try to add /import D:\Etc\ens.policy /module FW TP WC ESP when the error arises.

Regards,

Highlighted
McAfee Employee chealey
McAfee Employee
Report Inappropriate Content
Message 9 of 14

Re: Unable to import settings from a policy file using SetupEP utility

Jump to solution

Found the problem, hadn't realised I had changed this too - missing commas - try now :-):

/qb ADDLOCAL="fw,tp,wc" /import D:\Etc\preconfigured_10_6_1.policy /module FW,TP,WC,ESP /l*v"D:\Etc\logs"

Was my reply helpful?
If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?
DAMAMO
Level 8
Report Inappropriate Content
Message 10 of 14

Re: Unable to import settings from a policy file using SetupEP utility

Jump to solution

I'm sorry but I had the same result.

13/12/2018 17:53:59.566 [5496] [BootStrapperMain] Commandline: /qb ADDLOCAL="fw,tp,wc" /import D:\Etc\preconfigured_10_6_1.policy /module FW,TP,WC,ESP /l*v" D:\Etc\logs"
13/12/2018 17:54:24.66 [5496] [BootStrapperMain] Not a valid commandline switch
13/12/2018 17:54:24.83 [5496] [BootStrapperMain] Invalid Command line input

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator