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fk2014
Level 7

The company I work with encrypted all USB ports. I can't sync my new iPod shuffle (2GB) while I can sync my ipad and iPhone

The company I work with encrypted all USB ports. I can't sync my new iPod shuffle while I can sync my ipad and iPhone. Appreciate any help. It doesn't make since to block iPod shuffle plus I can't copy any files to it!

Message was edited by: fk2014 on 7/5/14 3:52:22 AM CDT
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2 Replies
exbrit
Level 21

Re: The company I work with encrypted all USB ports. I can't sync my new iPod shuffle (2GB) while I can sync my ipad and iPhone

I see you aren't getting much response.  I would imagine your only recourse would be to speak to the company IT people.

There's nothing you can do at your end to force the issue.

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Moderator
Moderator

Re: The company I work with encrypted all USB ports. I can't sync my new iPod shuffle (2GB) while I can sync my ipad and iPhone

Hi fk2014,

Peter is right; you may check with the IT team of your company to decrypt your iPod and then try connecting it to your home PC to see if it works.

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