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Slow opening zoom when AMSI is active

The connection to a Zoom session is slow when AMSI (Enable AMSI (provides enhanced script scanning) is active
Exceptions are placed and they don't work

Your help to exempt this application and if you know of an option or tool to see the processes that the antivirus executes in real time on a computer, thanks

3 Replies
Solidcore
McAfee Employee
McAfee Employee
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Message 2 of 4

Re: Slow opening zoom when AMSI is active

Hi @RicardoRivera 

Thanks for posting your question in the community forum, 
Did you test disabling the AMSI does the Zoom session loads and works fine ?

How about disabling the other modules like OAS, Access protection , Exploit prevention? By keeping the AMSI scanning ON
Please disable one feature at a time and enable other features and see if AMSI is alone causing this issue. 
I checked internally there are no issues reported by any other users AMSI causing the slowness.

Kindly test and let we know the status.

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

Re: Slow opening zoom when AMSI is active

AMSI is disabled and Zoom loads fine, AMSI is activated and generates delays to enter up to several minute

JYII
Level 7
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Message 4 of 4

Re: Slow opening zoom when AMSI is active

Facing the same issue. Any resolution?

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