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Former Member
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Server 2019 - Agent Installed but ENS Fails to Install

Good Morning Community,

I have a bit of a dilemma. I have 1 of 53 Server 2019's that for some earthly reason will not for the love of me install the ENS packages (ENS Platform, Threat Prevention, and Web Control).

I have uninstalled it manually, uninstalled via ePO, reinstalled it manually. The agent is communicating with an Agent Handler yet the ENS packages fail to install and shows up red in the Product Deployment.

Any clues on what the issue could be?  I opened up all firewall ports recommended on the McAfee website.


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Former Member
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Re: Server 2019 - Agent Installed but ENS Fails to Install

Hello @Former Member 

Thanks for your post.

I would like to request you to please refer the McScript_deploy.log and see whether you are seeing any error or not.

Also you can try checking windows-temp-McAfee Logs and you will see the ENS installation Log.

You can also refer the below link for the troubleshooting purpose:

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