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mlajoie
Reliable Contributor
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Message 1 of 3

Scan Question

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we have our OAS set to clean or delete a malicious file when the scanner finds it.  If it cleans, that's great.  If it deletes the file, it deletes it from the system but it is still recoverable via the quarantine folder.  I assume this is by design?  Please advise.  Thanks.

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Nitisha_Awas
McAfee Employee
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Re: Scan Question

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Hi ,

Thank you for reaching us on the community portal.

Yes you are correct, if delete action is taken on a file it would still be available in the Quarantine Directory for 30 days and recoverable.

Hope this helps.

Was my reply helpful?

If you find this post useful, please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

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yaz
McAfee Employee
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Re: Scan Question

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Hi @mlajoie 

Thanks for reaching out to McAfee Community. 

Quarantine folder records the deleted files as designed. 

If deleted falsely, you can restore from Quarantine and provide to our labs for suppression. 

Was my reply helpful?

If yes, please give me a Kudo. 

If I have answered your query Kindly Mark this as solution so that we help other community members together. 

View solution in original post

2 Replies
Nitisha_Awas
McAfee Employee
McAfee Employee
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Message 2 of 3

Re: Scan Question

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Hi ,

Thank you for reaching us on the community portal.

Yes you are correct, if delete action is taken on a file it would still be available in the Quarantine Directory for 30 days and recoverable.

Hope this helps.

Was my reply helpful?

If you find this post useful, please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

yaz
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 3 of 3

Re: Scan Question

Jump to solution

Hi @mlajoie 

Thanks for reaching out to McAfee Community. 

Quarantine folder records the deleted files as designed. 

If deleted falsely, you can restore from Quarantine and provide to our labs for suppression. 

Was my reply helpful?

If yes, please give me a Kudo. 

If I have answered your query Kindly Mark this as solution so that we help other community members together. 

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