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Reoccurring Bug Check 19 "Bad_Pool_Header"

After upgrading VSE 8 to ENS 10.7 device has a reoccurring sporadic bug check 19 on mfehidk.sys.
2 Replies
hnegishi
McAfee Employee
McAfee Employee
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Message 2 of 3

Re: Reoccurring Bug Check 19 "Bad_Pool_Header"

Hello,

Thanks for your post.

Have you installed latest ENS 10.7.0 February 2021 Update?

If so, please raise a service request ticket with a MER log and a Full memory dump because this seems to be unknown issue for latest version of ENS.

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
User16096767
Reliable Contributor
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Re: Reoccurring Bug Check 19 "Bad_Pool_Header"

February, April and June releases have bug check 19. We got hit hard. We are working with Support team to address the issue.

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