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Karai
Level 7

Real-Time Scanning

Just today my total protection came up with the warning that my Real-Time Scanning was turned off and my computer was at risk. I went and turned it back on  (tho never turned it off in the first place) and about 4 seconds later it switched off again , it just keeps doing this.  I cant get it to stay on.  Has anyone else had this problem? Does anyone have any ideas how to fix it?  I've already had to have my laptop wiped and reloaded because of a virus.

Please Help???

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3 Replies
sameer172006
Level 12

Re: Real-Time Scanning

Karai,

May I know which particular McAfee software are you using ??

Is this the Home user's version - Total protection 2010 or the Small business version - Total Protection Service ?

Regards,

Sameer

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Karai
Level 7

Re: Real-Time Scanning

Hi Sameer,

Its the home version of Total Protection.

I tried to fix it by logging in in safe mode and then using the stinger.  It was very slow and didn't look like it had done anything except list a lot of viruses.  It must have worked though as i'm now not having the problem.

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ikatz
Level 7

Re: Real-Time Scanning

My problem exactly.  One thing that I tried and it seemed to work was to restore my computer to a previous time.

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