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Please help with turning off scans under McAfee Endpoint Security

Hi Friends,

Need one help please. we are having McAfee endpoint security 10.5 installed our servers. This server is dedicated to Qlik sense application. McAfee is blocking Qlik sense QVDs and QVFs scanning. 

I tried to disable some settings/scans under THREAT PREVENTION/ADAPTIVE THREAT PROTECTION.  But this settings is getting reset every 5 mins. I am not sure how to turn off McAfee on my server or is there any way to make the settings (disable scans) permanently please.

Thanks for your support. 

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McAfee Employee
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Re: Please help with turning off scans under McAfee Endpoint Security

It's likely that your system is ePO managed. You would need to ask the administrators of your ePO to make a permanent change.

I am going to assume that within the Threat Prevention Module, the component called "On Access Scan" is causing the actual problem. You will need to ask the ePO Administrator to add exclusions for your application so that you can continue to work whilst remaining protected - by turning off Threat Prevention, you are disabling the AntiVirus. 

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Re: Please help with turning off scans under McAfee Endpoint Security

Thank you for your reply. I have access to McAfee EPO and i can see that policy to our server. Please advise how can i disable/turn off it.

I can see computer name - product - policy

our servername - Endpoint security threat prevention - Endpoint security threat prevention- on Access scan - My Default

Re: Please help with turning off scans under McAfee Endpoint Security

Why would you want to turn it off instead of added the appropriate exclusions for the application in question to the policy?

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