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Outdated AMCore Content Version and Real Protect content version

Over 94 servers are showing AMCore Content Version and Real Protect content version are out of date for over a month. When I force uninstall and re-install the Mcafee Agent and run an update it does correct the issue but there are many servers to do this with. I am looking for a way to apply these remediation steps to all. I've tried to re-install the Mcafee agent with epo but this did not work.
2 Replies
Sivakumar1
McAfee Employee
McAfee Employee
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Message 2 of 3

Re: Outdated AMCore Content Version and Real Protect content version

Hello @User38779352 . Thank You for the post. To confirm whether the issue is with the Agent, We need to check on the logs. However, When we click on Update now, Do we see any error Message?.

 

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adamc
McAfee Employee
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Message 3 of 3

Re: Outdated AMCore Content Version and Real Protect content version

This issue sounds similar to what is described in this KB https://kc.mcafee.com/corporate/index?page=content&id=KB94895. Check the logs to confirm if this relates to license server

 

The errors below are recorded in the McScript_error.log file:

E #10656 creposi  Download not allowed from the McAfee repositories. Error code:-201. Error message:License key does not exist
I #10656 creposi  license check failed, skip from using in this session
I #10656 creposi  Repository NAIHttp is not usable for the current update session.
I #10656 downloader  no relay found in the network.
X #10656 RcFile  LoadString,02af0001,187
X #10656 MueEep  Script progress details : Event Type = " 3" Progress = " 1"  Progress MAX = " 0"  Message = " 
X #10656 SessMgr  deinitializeScript
X #10656 SessMgr  retryWithNextRepository
I #10656 ScrptMain  McAfee Update Engine is exiting with return code: 1
X #10656 SessMgr  deinitialize
I #10656 SessMgr  Unable to find any valid repository

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