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FD
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Message 11 of 15

Re: Nonpaged pool memory leak mfeavfk.sys on multiple windows server 2012 R2

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We installed the February update; however, at the moment we are still seeing high CPU utilization and memory leak issues.

McAfee Employee chealey
McAfee Employee
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Message 12 of 15

Re: Nonpaged pool memory leak mfeavfk.sys on multiple windows server 2012 R2

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High CPU and Memory leaks should be looked at independently. If the issue still persists, you may want to gather the relevant data and supply this to Support via a Service request:

https://kc.mcafee.com/agent/index?page=content&id=KB86691

You can see there is different data needed for different issues. Personally, I would look at why the CPU is high first. 

It will be helpful to support if you can provide information such as, does it only happen on certain OS? Is the issue present straight away after a reboot or does it take some time? Does is happen all the time or does it come and go? Does the system have a specific role? etc.

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FD
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Message 13 of 15

Re: Nonpaged pool memory leak mfeavfk.sys on multiple windows server 2012 R2

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this was helpful - i can confirm that applying the may update did fix the issue - we also discovered that its only affecting Virtual Machines.

Re: Nonpaged pool memory leak mfeavfk.sys on multiple windows server 2012 R2

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Have you rebooted the servers after the update? if you have, how long it will take for the non paged memory to grow after the reboot.

I have updated over 4k servers with February release and so far I haven't seen similar issue. Makes sure you update us because it could be a new issue.

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Message 15 of 15

Re: Nonpaged pool memory leak mfeavfk.sys on multiple windows server 2012 R2

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this was helpful - i can confirm that applying the may update did fix the issue - we also discovered that its only affecting Virtual Machines and Server OS version 2012R2

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