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it1024
Level 10
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Message 1 of 6

$MfeDeepRem folder hide or stop ENS of making it?

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Dear Guys,

Users are complaining about the folder $MfeDeepRem! Is there a way to hide this folder through ENS or stop ENS of making this folder?

Thank you

McAfee Endpoint Security

2 Solutions

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amit_naidu
McAfee Employee
McAfee Employee
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Message 2 of 6

Re: $MfeDeepRem folder hide or stop ENS of making it?

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Hello @it1024 ,

Thank you for query

We do not have an option to hide it manually or stop ENS for making it. 

PM Team are considering it for future builds to be hidden. 
 
As if now you can raise PER request for the same
 
Refer the following article for the same
 
 
 
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Thanks and regards,
Amit N

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AdithyanT
McAfee Employee
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Message 3 of 6

Re: $MfeDeepRem folder hide or stop ENS of making it?

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Hi @it1024,

Thank you for your post. May I know what the complaint is from User? They are worried about the presence of an unknown folder? or is this folder occupying huge amount of disk space?

Can you kindly please help us with the same? This folder will be present on all endpoints that have ENS ATP installed. There is internal information to remove this folder if the disk usage is high, however, we would recommend a support case to do the same. You can also DM me the SR number once it is created so that I can take a look at the same for you.

Also more information on the technology that uses this folder:

https://docs.mcafee.com/bundle/endpoint-security-10.7.x-adaptive-threat-protection-product-guide-win...

Hope this helps!?

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Adithyan T

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5 Replies
amit_naidu
McAfee Employee
McAfee Employee
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Message 2 of 6

Re: $MfeDeepRem folder hide or stop ENS of making it?

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Hello @it1024 ,

Thank you for query

We do not have an option to hide it manually or stop ENS for making it. 

PM Team are considering it for future builds to be hidden. 
 
As if now you can raise PER request for the same
 
Refer the following article for the same
 
 
 
Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Amit N

View solution in original post

AdithyanT
McAfee Employee
McAfee Employee
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Message 3 of 6

Re: $MfeDeepRem folder hide or stop ENS of making it?

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Hi @it1024,

Thank you for your post. May I know what the complaint is from User? They are worried about the presence of an unknown folder? or is this folder occupying huge amount of disk space?

Can you kindly please help us with the same? This folder will be present on all endpoints that have ENS ATP installed. There is internal information to remove this folder if the disk usage is high, however, we would recommend a support case to do the same. You can also DM me the SR number once it is created so that I can take a look at the same for you.

Also more information on the technology that uses this folder:

https://docs.mcafee.com/bundle/endpoint-security-10.7.x-adaptive-threat-protection-product-guide-win...

Hope this helps!?

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Adithyan T

View solution in original post

Andy_M
Level 7
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Message 4 of 6

Re: $MfeDeepRem folder hide or stop ENS of making it?

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The common questions are 1) Why was it created?  2) Who is doing it?  3) I did not do that.   

Users are being trained to report anything that is appears not right.  

 

$MfeDeepRem folder hide or stop ENS of making it?

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Hello everybody,

Yes, this folder's presence is annoying at the root.

Could you please move it to another location (in program files for example), or hide it ?

Many thanks for your understanding.

Best regards,

DavidQAD
Level 7
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Message 6 of 6

Re: $MfeDeepRem folder hide or stop ENS of making it?

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Please escalate the request to hide the folder.

Users are very concerned when they see a new, strange folder in the drive root.

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