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Mcafee webcontrol block the google docs excel file when download

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Dear team,

I am facing the issue when someone downloads the google docs excel file from their Gmail account. Web control policy blocks this google doc file if I disable the Mcafee web control extension in the browser then only we can be able to download the file otherwise it will give me the below-attached error.

 

Please guide what can i do for this.

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McAfee Employee
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Re: Mcafee webcontrol block the google docs excel file when download

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Hi @32 

I believe the following KB article will help you to resolve the issue:

https://kc.mcafee.com/corporate/index?page=content&id=KB92211

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If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?

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McAfee Employee
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Message 2 of 5

Re: Mcafee webcontrol block the google docs excel file when download

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Hi @32 

I believe the following KB article will help you to resolve the issue:

https://kc.mcafee.com/corporate/index?page=content&id=KB92211

Was my reply helpful?
If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?

View solution in original post

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Re: Mcafee webcontrol block the google docs excel file when download

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Thank You, sir, i will check and let you know.
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Re: Mcafee webcontrol block the google docs excel file when download

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@chealey

Sir thank you, now the issue has been resolved.

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Re: Mcafee webcontrol block the google docs excel file when download

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Hi @32 

Thank you very much for sharing your results with us.I am very glad to hear that the KB article helped resolve the issue.

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If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?
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