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katyperry86
Level 7

McAfee Validation Trust Protection service won't run?

I have two scenarios on a group a servers when attempting to start the McAfee Validation Trust Protection Service. These servers are alerting to the service being stopped and raising tickets for the service being stopped.

1. Getting the error "The McAfee Validation Trust Protection Service service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for example, the performance Logs and Alerts service."

2. Being able to start the service, however within 30-60 minutes the service stops itself again.

Any ideas on what's causing the service not to run, or for it to not stay running?

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mmcgary
Level 12

Re: McAfee Validation Trust Protection service won't run?

You should never be able to start and stop that service. The most likely cause is a corrupt install. Less likely is some kind of trojan or rootkit that has control of things. I would uninstall Virusscan, reboot, clean things up per the manual removal KB and reinstall and reboot. McAfee KnowledgeBase - How to manually remove VirusScan Enterprise 8.8

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