cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Slotto9
Level 7
Report Inappropriate Content
Message 1 of 9

McAfee Endpoint Protection for Mac Big Sur compatibility

Jump to solution

I just upgraded to Mac OS Big Sur 11.0.1. Firewall and threat prevention are no longer working on Endpoint Protection. Is there a new version that is compatible or a fix out there?

1 Solution

Accepted Solutions
mpatel127
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 9

Re: McAfee Endpoint Protection for Mac Big Sur compatibility

Jump to solution

Hi @Slotto9 ,

Thank you for reaching out to community for clarification,

IMPORTANT: Real-Time Scanning, and the Firewall in your McAfee software will stop working if you upgrade to macOS Big Sur while still running McAfee security software version 4.9 or earlier. To remain protected, do not upgrade to Big Sur if your McAfee software is at version 4.9 or earlier.

Please refer this link for detail clarification >>FAQs for McAfee consumer security products and Apple macOS 11 (Big Sur)  

Hope this helps!

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Mayur P

View solution in original post

8 Replies
mpatel127
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 9

Re: McAfee Endpoint Protection for Mac Big Sur compatibility

Jump to solution

Hi @Slotto9 ,

Thank you for reaching out to community for clarification,

IMPORTANT: Real-Time Scanning, and the Firewall in your McAfee software will stop working if you upgrade to macOS Big Sur while still running McAfee security software version 4.9 or earlier. To remain protected, do not upgrade to Big Sur if your McAfee software is at version 4.9 or earlier.

Please refer this link for detail clarification >>FAQs for McAfee consumer security products and Apple macOS 11 (Big Sur)  

Hope this helps!

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Mayur P

View solution in original post

ktankink
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 3 of 9

Re: McAfee Endpoint Protection for Mac Big Sur compatibility

Jump to solution

Hi @Slotto9 Are you running the newly released ENS Mac 10.7.5 version?  It added support for the macOS Big Sur 11.0 operating system

Ref https://docs.mcafee.com/bundle/endpoint-security-10.7.5-release-notes-macOS/page/GUID-7332C32C-C0A1-....

Slotto9
Level 7
Report Inappropriate Content
Message 4 of 9

Re: McAfee Endpoint Protection for Mac Big Sur compatibility

Jump to solution

I don't know what version I was running. I had automatic updates on so I don't know why it didn't update automatically. I have since uninstalled it since it wasn't working anyways. Now I can't find a link to download the latest software, and the one through my corporation's home use program doesn't work with Big Sur.

mpatel127
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 5 of 9

Re: McAfee Endpoint Protection for Mac Big Sur compatibility

Jump to solution

Hi @ktankink ,

As per post >>https://community.mcafee.com/t5/Mac-and-Linux-Products/Big-Sur-compatibility/m-p/672483  @Slotto9  is using Consumer product on mac?

We had advised customer to post query on consumer product line.

 

Slotto9
Level 7
Report Inappropriate Content
Message 6 of 9

Re: McAfee Endpoint Protection for Mac Big Sur compatibility

Jump to solution

I am using whatever version is provided through the U.S. Military's Anti Virus Home Use Program. I use a link provided by my employer.

Slotto9
Level 7
Report Inappropriate Content
Message 7 of 9

Re: McAfee Endpoint Protection for Mac Big Sur compatibility

Jump to solution

www.mcafee.com/mac/dod

This is the link. The product it links to will not download on my Mac because it says the OS is not supported.

Slotto9
Level 7
Report Inappropriate Content
Message 8 of 9

Re: McAfee Endpoint Protection for Mac Big Sur compatibility

Jump to solution

Is there any update on this issue?

ktankink
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 9 of 9

Re: McAfee Endpoint Protection for Mac Big Sur compatibility

Jump to solution

Hi @Slotto9 I would please suggest posting this question to the McAfee Consumer Community channel since that's what your inquiry is about. Refer to the https://community.mcafee.com/t5/Mac-Products/bd-p/mac-products channel.

This inquiry is currently in the McAfee Enterprise channel to which I have already provided that solution above.

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community