McAfee ENS Signature update is causing server RDP access to be blocked
When we encounter session log on timeouts for servers, a trace of earlier McAfee Endpoint Security Application Logs point to ?Update in Progress? but with NO corresponding ?Update Finished? entry.
8/02/2019 12:31:28 p.m. mfeesp(1432.2980) PackageManager.PackageManager.Activity: Update Finished
8/02/2019 4:30:00 p.m. mfeesp(1432.2964) PackageManager.PackageManager.Activity: Starting AutoUpdate: Default AutoUpdate
8/02/2019 4:30:12 p.m. mfeesp(1432.1620) PackageManager.PackageManager.Activity: Update in Progress
8/02/2019 4:30:12 p.m. mfeesp(1432.3128) PackageManager.PackageManager.Activity: Please wait for update to finish...
8/03/2019 12:24:46 p.m. mfeesp(2032.2704) PackageManager.PackageManager.Activity: Starting AutoUpdate: Default AutoUpdate
You can see the update did not finish and there are a number of entries missing - it was at this point that user logins could not occur until a restart of the server has occurred.
Is there a reason that the McAfee ENS Signature update would:
- stall and not complete
- as a result, cause the server to not be able to be RDP'd into.