McAfee ENS 10.7 Scanner.exe Constant high Memory usage caused by On Access Scanning
We are experiencing constant high memory usage from the On Access Scanner of ENS 10.7. We're using system profiler to analyse the processes and files. The biggest culprit appears to be SVCHOST.exe on the process side and .MSP files on the files side. Obviously there is a lot of windows updating going on but I have all the MS recommended exclusions added. Is there a safe way to exclude .msp files?
Re: McAfee ENS 10.7 Scanner.exe Constant high Memory usage caused by On Access Scanning
We now suspect that there is a conflict within the McAfee Product set caused by the various upgrade paths and versions used (although all have been ENS versions), possibly similar to the SysCore problem seen in Virusscan a couple of years ago. The issue displays itself by the McAfee Scanner Service running at 30-50% CPU constantly. Uninstalling and reinstalling ENS does not resolve the issue, only fully removing all McAfee products and then re-installing the latest product appears to work work with the Scanner service returning to normal levels after. Problem is that with those levels of CPU usage, the system are slow but functional so users don't report them. Waiting for a none busy system to show up that we can run a Mer tool against..
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.
Community Help Hub
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.