cancel
Showing results for 
Search instead for 
Did you mean: 

MFeatp.exe is utilize high CPU

I had added all the exclusion related to ANSYS (Simulation Software ) and make the Client base method to Low for Adaptive threat prevention but still issue for high CPU utilization is persit
3 Replies
Highlighted
Reliable Contributor SCtbe
Reliable Contributor
Report Inappropriate Content
Message 2 of 4

Re: MFeatp.exe is utilize high CPU

Have your tried to use McAfee Profiler (https://kc.mcafee.com/corporate/index?page=content&id=KB69683) to track what's going on 'behind the scene' when CPU spikes?

 

"Client base method to Low" what do you mean by that setting?

JoseRR
Level 9
Report Inappropriate Content
Message 3 of 4

Re: MFeatp.exe is utilize high CPU

If you are not on ENS 10.6 already that'd be the first thing to try, upgrade to that version.

If this is not possible and you are on 10.5.4, there is a HotFix that reduces CPU for Mfeatp.exe. See release notes below.

Release Notes McAfee Endpoint Security 10.5.4 Hotfix1

To check quickly if you have this HF already installed, the version should be: Endpoint Security Adaptive Threat Protection 10.5.4.4241

 

Hope it helps

 

 

 

Reliable Contributor ninov_n
Reliable Contributor
Report Inappropriate Content
Message 4 of 4

Re: MFeatp.exe is utilize high CPU

Hello,

Usually it is an indication of software corruption so first thing is to reinstall all ENS modules with McAfee removal tool and reinstall it. In case it still occurs for some reason, it would be best to update to the latest ATP version where such performance issues are mitigated to some point:

https://kc.mcafee.com/corporate/index?page=content&id=KB82761

Also there are some basic guidelines you can consider when troubleshooting or configuring:

https://kc.mcafee.com/corporate/index?page=content&id=KB89354

https://kc.mcafee.com/corporate/index?page=content&id=KB88205#ATP

In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
Nino
More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator