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IRomich96
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Message 1 of 7

Issue: Exploit Prevention is disabled

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Hello, I have problem with Exploit Prevention in ENS 10.7 February Update. Exploit Prevention is disabled. There are errors in the logs: 2020-04-20 11:20:28.132Z|Activity|TmpLogger |mfetp | 7476| 21468|Gbop |Gbop.cpp(3840) | Failed to activate Exploit Prevention engine: 0x13 2020-04-20 11:20:33.141Z|Activity|TmpLogger |mfetp | 7476| 21468|Gbop |Gbop.cpp(1450) | Load Exploit Prevention engine failed: 0x13 2020-04-20 11:20:33.147Z|Activity|TmpLogger |mfetp | 7476| 21468|BoBl |BoBl.cpp(1685) | Exploit Prevention enabling technology failed. 2020-04-20 11:20:33.150Z|Activity|TmpLogger |mfetp | 7476| 21468|BoBl |BoBl.cpp(1493) | Failed to set property: EP_TOPIC_NAME_TECHNOLOGY error: 0x26
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IRomich96
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Message 7 of 7

Re: Issue: Exploit Prevention is disabled

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Hi,

I sent logs to support and they did not found anything. As support advised, I removed ENS and rebooted system. Then I installed ENS 10.7 April update. Now there is no issue with Exploit Prevention.

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alaskar
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Message 2 of 7

Re: Issue: Exploit Prevention is disabled

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Hi @IRomich96 ,

This issue was resolved with ENS  10.6.1 December update 2019. Surprised that it prevails with 10.7.0 Feb update.

I also found another ironical KB that talks this issue on the same lines.

Ref:

https://kc.mcafee.com/corporate/index?page=content&id=KB92318&locale=en_US

https://kc.mcafee.com/corporate/index?page=content&id=KB91867

 

Also please check the following:

-  Try disabling device control as specified in KB92318

- Ensure the latest Amcore and Exploit prevention content are up to date

- try updating to ENS 10.7 April update.

 

Hope this helps!

IRomich96
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Message 3 of 7

Re: Issue: Exploit Prevention is disabled

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Hi @alaskar ,

I found these KBs. I have already disabled DeviceGuard with script.

Versions:
AMCore: 4049
DAT: 9597
Exploit Prevention: 10.6.0.10059

I tried to update to ENS 10.7 April update, but there is still exploit prevention error.

alaskar
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Message 4 of 7

Re: Issue: Exploit Prevention is disabled

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Hi @IRomich96 ,

Thank you for the update. 

This might need further investigation with our engineering, like it has been back when the issue first surfaced.
Just wanted to know if you have tried to reinstall the ENS and check if issue gets resolved?

Once that is tried and if issue persists, then I would request you to enable debug logging for ENS TP and capture a MER and open a support ticket.

Then if required, we can engage our engineering on this.

 

hope this helps!

IRomich96
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Message 5 of 7

Re: Issue: Exploit Prevention is disabled

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I have already open SR and sent logs for ENS and MfeSysPrep tool.
I tried reinstalling ENS 10.7 February update. I tried to update it to April updates. Issue still exists.

When I installed ENS 10.6.1, the issue dissapeared.

alaskar
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Message 6 of 7

Re: Issue: Exploit Prevention is disabled

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HI @IRomich96 

Thank you for the update. I hope you are getting support on the SR you logged.

Yes, the issue was documented to fixed in ENS 10.6.1 Decemeber update. Looks like 10.7 also shows up the same, which is why we might need to look further on this and if required engage our Engineering team.

Let me know if you need any help!

IRomich96
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Message 7 of 7

Re: Issue: Exploit Prevention is disabled

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Hi,

I sent logs to support and they did not found anything. As support advised, I removed ENS and rebooted system. Then I installed ENS 10.7 April update. Now there is no issue with Exploit Prevention.

View solution in original post

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