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thenags
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Message 1 of 10

Integrate Endpoint Security with CW Automate

Trying to get CW Automate to see Endpoint Security.  CW Support tells me I need to get the info needed, as seen in the image attached, from McAfee.  Does anyone have the necessary info so that I can get Automate to see/report Endpoint Security?


Thanks in advance.

9 Replies
Sivakumar1
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Message 2 of 10

Re: Integrate Endpoint Security with CW Automate

Hello @thenags . Thank you for reaching out McAfee Enterprise Support Community. I did check with the Screenshot. It would be a great help if you could be specific and let us know the information you required from us with regards to ENS.

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thenags
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Message 3 of 10

Re: Integrate Endpoint Security with CW Automate

Thanks for the quick reply.  In that screenshot is an example of the entry for whatever they consider 'McAfee Virusscan'.  What I need is the information that I'd put in the following fields;

Program Location

Definition Location

Update Command

AP Process


There is a McAfee Enterprise entry in there but it doesn't seem to work to detect the Endpoint Security solution that some of our clients are using.

 

 

thenags
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Message 4 of 10

Re: Integrate Endpoint Security with CW Automate

Attached are their definitions for each field if this helps

 

 

 

thenags
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Message 5 of 10

Re: Integrate Endpoint Security with CW Automate

Any thoughts on this?

 

Only other option is to get these clients flipped over to our Sophos account to alleviate this issue.

Pravas
McAfee Employee
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Message 6 of 10

Re: Integrate Endpoint Security with CW Automate

Hi @thenags ,

Here are the path & registry location for ENS.

Program Location - HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\Endpoint\Common\Servers\mcshield.exe

Definition Location - HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\Endpoint\AV\AVCM\CMajor
C:\Program Files\Common Files\McAfee\Engine\content\amcore\update

Update Command- "C:\Program Files\McAfee\Endpoint Security\Threat Prevention\"amcfg.exe /update

AP Process - C:\Program Files\Common Files\McAfee\AVSolution\mcshield.exe

Thanks

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thenags
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Message 7 of 10

Re: Integrate Endpoint Security with CW Automate

I believe the information you gave me might be for a server install rather than a workstation install?  ConnectWise Support is telling me the files aren't in the locations specified.

thenags
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Message 8 of 10

Re: Integrate Endpoint Security with CW Automate

Any luck getting the information for a workstation install?

 

Pravas
McAfee Employee
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Message 9 of 10

Re: Integrate Endpoint Security with CW Automate

Hi @thenags ,

The information is common for both WorkStation & Server.

Thanks

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thenags
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Message 10 of 10

Re: Integrate Endpoint Security with CW Automate

Some of the files don't exist in the locations mentioned on any of the workstations we looked at that are running Endpoint Security.

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