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it1024
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Message 1 of 3

Installing Adaptive threat protection 10.6.1

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After running the installation task for deployment of Endpoint Security 10.6.1 package, the task reports to be done successfully. But after checking the client from ePO 5.9.1 I see al the apps to be deployed except "Adaptive threat protection 10.6.1". Even when I deploy it manually in a separate task the result is successful but still it does not appear in Products tab of the client in System Tree.

Any idea why is it happening?

Thank you in advance.

anydesk00023.pnganydesk00024.pnganydesk00025.png

2 Solutions

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McAfee Employee AdithyanT
McAfee Employee
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Message 2 of 3

Re: Installing Adaptive threat protection 10.6.1

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Hi @it1024 

Thank you for your post. This is well explained with the required screenshots. Although, I don't have an ePO to test this on, I feel you are using an outdated version of ATP along with the new version of Endpoint Security package. The version of ATP to be deployed is 10.6.1.1191 (July Repost), however, I see that the selected package is: 10.6.1.1120 (February Release). The July Repost package was introduced to provide support for Windows 10 1903 specifically. Hence, part of the issue could be that this deployment is being tried out on Windows 10 1903 build machines

Since ATP is an additional component that is offered to work along with ENS, it is usually not a part of the Endpoint Security bundle when you download from product downloads or when you check in via ePO.

I would recommend trying to check in the new version of ATP and deploy the same to see how it fares.

The version information is displayed in this KBA. I sincerely hope this information resolves the issue. Please keep us posted!

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Adithyan T
McAfee Employee vivs
McAfee Employee
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Message 3 of 3

Re: Installing Adaptive threat protection 10.6.1

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Hello,

As per the screenshot.

All the ENS components are latest and ATP components belongs to ENS 10.6.1 Repost and December Update.

S 10.6.1 Repost and December Update ENS bundle/standalone package 10.6.1.1087 PD27825 KB82450 (Firewall, Threat Prevention, and Web Control)
KB88788 (ATP)
December 11, 2018
Adaptive Threat Protection client   10.6.1.1120
Common client 10.6.1.1124
Firewall client   10.6.1.1106
Threat Prevention client   10.6.1.1208
Web Control client  10.6.1.1082
Adaptive Threat Protection extension 10.6.1.1054
Common extension 10.6.1.1059
Firewall extension 10.6.1.1042
Threat Prevention extension 10.6.1.1058
Web Control extension 10.6.1.1039


And the latest version is :

 

Product Version
Module Build Number
Release Notes
Known Issues
Release Date
ENS 10.6.1 July Update Repost

IMPORTANT: In the Control Panel, Programs and Features or Apps & features (depending on your version of Windows), the ENS modules show the version: 10.6.11907. This design is intentional. This numbering allows ENS 10.6.1 July Update Repost to upgrade from any other 10.6.1 Update version.
Adaptive Threat Protection client   10.6.1.1421 PD28452 KB82450 (Firewall, Threat Prevention, and Web Control)
KB88788 (ATP)
August 13, 2019
Common client 10.6.1.1607
Firewall client  10.6.1.1340
Threat Prevention client  10.6.1.1666
Web Control client 10.6.1.1435
Adaptive Threat Protection extension 10.6.1.1191
Common extension 10.6.1.1216
Firewall extension 10.6.1.1196
Threat Prevention extension 10.6.1.1234
Web Control extension 10.6.1.1191


Please refer the below KB article:

https://kc.mcafee.com/corporate/index?page=content&id=KB82761

I would recommend you to please deploy the 

Adaptive Threat Protection client   10.6.1.1421

version.

Also please use Scheduled task instead of the Run Client Task Now.


Was my reply helpful?
If you find this post useful, Please give it a Kudos! l Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

2 Replies
McAfee Employee AdithyanT
McAfee Employee
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Message 2 of 3

Re: Installing Adaptive threat protection 10.6.1

Jump to solution

Hi @it1024 

Thank you for your post. This is well explained with the required screenshots. Although, I don't have an ePO to test this on, I feel you are using an outdated version of ATP along with the new version of Endpoint Security package. The version of ATP to be deployed is 10.6.1.1191 (July Repost), however, I see that the selected package is: 10.6.1.1120 (February Release). The July Repost package was introduced to provide support for Windows 10 1903 specifically. Hence, part of the issue could be that this deployment is being tried out on Windows 10 1903 build machines

Since ATP is an additional component that is offered to work along with ENS, it is usually not a part of the Endpoint Security bundle when you download from product downloads or when you check in via ePO.

I would recommend trying to check in the new version of ATP and deploy the same to see how it fares.

The version information is displayed in this KBA. I sincerely hope this information resolves the issue. Please keep us posted!

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Adithyan T
McAfee Employee vivs
McAfee Employee
Report Inappropriate Content
Message 3 of 3

Re: Installing Adaptive threat protection 10.6.1

Jump to solution

Hello,

As per the screenshot.

All the ENS components are latest and ATP components belongs to ENS 10.6.1 Repost and December Update.

S 10.6.1 Repost and December Update ENS bundle/standalone package 10.6.1.1087 PD27825 KB82450 (Firewall, Threat Prevention, and Web Control)
KB88788 (ATP)
December 11, 2018
Adaptive Threat Protection client   10.6.1.1120
Common client 10.6.1.1124
Firewall client   10.6.1.1106
Threat Prevention client   10.6.1.1208
Web Control client  10.6.1.1082
Adaptive Threat Protection extension 10.6.1.1054
Common extension 10.6.1.1059
Firewall extension 10.6.1.1042
Threat Prevention extension 10.6.1.1058
Web Control extension 10.6.1.1039


And the latest version is :

 

Product Version
Module Build Number
Release Notes
Known Issues
Release Date
ENS 10.6.1 July Update Repost

IMPORTANT: In the Control Panel, Programs and Features or Apps & features (depending on your version of Windows), the ENS modules show the version: 10.6.11907. This design is intentional. This numbering allows ENS 10.6.1 July Update Repost to upgrade from any other 10.6.1 Update version.
Adaptive Threat Protection client   10.6.1.1421 PD28452 KB82450 (Firewall, Threat Prevention, and Web Control)
KB88788 (ATP)
August 13, 2019
Common client 10.6.1.1607
Firewall client  10.6.1.1340
Threat Prevention client  10.6.1.1666
Web Control client 10.6.1.1435
Adaptive Threat Protection extension 10.6.1.1191
Common extension 10.6.1.1216
Firewall extension 10.6.1.1196
Threat Prevention extension 10.6.1.1234
Web Control extension 10.6.1.1191


Please refer the below KB article:

https://kc.mcafee.com/corporate/index?page=content&id=KB82761

I would recommend you to please deploy the 

Adaptive Threat Protection client   10.6.1.1421

version.

Also please use Scheduled task instead of the Run Client Task Now.


Was my reply helpful?
If you find this post useful, Please give it a Kudos! l Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

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