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Impossible to install ENS 10.7.0.2787 on Windows Server 2008 R2.

Hi! We are migrating our servers from VSE to ENS and we have problem with Windows 2008 R2. Most of them work (we are able to migrate to ENS) but some of them doesn't work. The task ends with failure "unknow" and doesn't install ENS. Thank you. We opened a case : 4-22223460261 but it was closed before a solution was found : We tried the solution but It didn't work : https://kc.mcafee.com/corporate/index?page=content&id=KB86114
2 Replies
pv
McAfee Employee
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Message 2 of 3

Re: Impossible to install ENS 10.7.0.2787 on Windows Server 2008 R2.

Hi @User88214690 

Thank you for your post.

Apply the missing SHA-2 code signing support update for Windows Server 2008 R2. The update is available at https://support.microsoft.com/en-in/help/4474419/sha-2-code-signing-support-update
 
Update Root certificate by following below KB.
 
Try the installation via EPO /Standalone.
 
Thanks 
GPV
Pravas
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Re: Impossible to install ENS 10.7.0.2787 on Windows Server 2008 R2.

Hi @User88214690 ,

Please install SHA-2 Code signing on Windows Server 2008 R2 as suggested by @pv .

You may see errors similar to the one mentioned in the link below.

https://kc.mcafee.com/corporate/index?page=content&id=KB91212

if the installation doesn't complete after installing Microsoft Updates, please use Endpoint Removal Tool to clean up previously failed install. Then Reboot & install ENS.

https://kc.mcafee.com/corporate/index?page=content&id=KB90895 

Thanks

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