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I need to temporarily Endpoint Security Threat Prevention

McAfee threat prevention is blocking me installing PSTools onto a server that are required to gather information for Microsoft to troubleshoot something. Is there a way of temporarily suspending this from ePolicy Orchestrator so that I can install the tools.
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McAfee Employee
McAfee Employee
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Message 2 of 3

Re: I need to temporarily Endpoint Security Threat Prevention

Hi @User83424859  ,

Thank you for reaching us on Community !

You will have to check the detection first in order to  disable a module.

For example, if the Access protection is blocking the PStools  you can disable the Access protection only from EPO by creating a new policy to that server to disable Access protection on one machine.

The detection might also occur from Exploit prevention, On Access Scanner.

You can share us the screen shot of the error and the ENS event logs to conform.

Or else if you want to disable the ENS AV entirely (which is risky as it is on a server ), you will have to create a duplicate of existing policies of OnAccess Scan, Access protection and exploit prevention and modify the policy by unchecking the Enable option.

Later you can apply the new duplicated policy to the server so that ENS will read from the policy and disable the product.

it would be great if you can share the snapshot of the ENS event logs that shows the detection.

Hope that helps!

- Rohit Francis

McAfee Employee
McAfee Employee
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Message 3 of 3

Re: I need to temporarily Endpoint Security Threat Prevention

this is most likely a "Potentially Unwanted Program" detection, from ePO console -

Endpoint Security Threat Prevention : Policy Category > Options > My Default (or assigned policy)
in the section "Exclusion by Detection Name" then add the "detection name". Wake up the machine and you should be good.

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