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How to uninstall McAfee Endpoint Security Threat Prevention 5.0.4.283

Hi,

I work in a small company and our administration requested to change the McAfee products which are in use now, with another antivirus provider.

I have tried to uninstall McAfee products already installed on our computers and laptops but the packages are protected with a password. I have tried the default password which should be abcde12345 but is not working.

The previous IT Admin which work here before me is no longer with the company and I cannot find him. Also, because his relations with the company did not end really good, I do not think he will be a real help.

All that I want is to avoid reformatting and reinstalling the OS and software packages which we use usually, the main reason is because there are a lot of different configurations and driver packages (the company did not use one computer brand, it is a mix of them).

I have tried to find a backup which does not have McAfee installed but no success.

Any idea?

6 Replies
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Re: How to uninstall McAfee Endpoint Security Threat Prevention 5.0.4.283

try using the password mcafee

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Re: How to uninstall McAfee Endpoint Security Threat Prevention 5.0.4.283

Thanks for your reply. Indeed that is the password.

Unfortunately, now I have another problem, uninstall process is working up to 99% when it stops for 10-15 seconds and it cancel by itself.

It has no errors, no messages, nothing. I have tried on a couple of different laptops, same thing ...

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Re: How to uninstall McAfee Endpoint Security Threat Prevention 5.0.4.283

do force uninstall on Agent first..

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Re: How to uninstall McAfee Endpoint Security Threat Prevention 5.0.4.283

McAfee Agent is uninstalled, but I have the same issue with Endpoint Security.

I have discovered also that on some machines, probably by mistake, users removed C:\ProgramData\McAfeeTmpInstall_Web Control files and Endpoint Security Web Control cannot be removed.

File necessary for uninstalling the program are missing.

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Re: How to uninstall McAfee Endpoint Security Threat Prevention 5.0.4.283

"File necessary for uninstalling the program are missing."

The simplest way is to reinstall to put back the files for the uninstall.

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Message 7 of 7

Re: How to uninstall McAfee Endpoint Security Threat Prevention 5.0.4.283

Contact McAfee support to provide you with MFERemoval tool, using the tool you can remove all ENS and agent same time.

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