cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

How to remove segurazo using task from ePO

Hi everyone...

 

I have problem, my ePO dashboards showing  many of my agent have PUP segurazo antivirus...

i see the file delete failed... so any suggestion to remove segurazo from my environment? any task to push remove that segurazo?

2 Replies
Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 3

Re: How to remove segurazo using task from ePO

Hello ,

 

This is a PUP  and  you need to find a way to uninstall the program from the local machine , The uninstall cannot be performed from McAfee ePO . 
 
If the ePO event says the file deletion failed , then we need to check if you are able to delete the file from client machine 
IF the manual uninstall is being interrupted ,  try disabling the service and then try to uninstall from Add/Remove programs. 

Thank you 
 
 
Highlighted
Level 9
Report Inappropriate Content
Message 3 of 3

Re: How to remove segurazo using task from ePO

Hi Ryadav,

i have this problem too, and im using mcafee ENSTP , why we have to delete "manually"? and why mcafee cant clean or delete it? i search on the forum about other PUP and some suggest using malwarebytes, we have tight security protocol at the moment because of covid so uninstall manual a little bit problem,

cheers

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community