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johma
McAfee Employee
McAfee Employee
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Message 11 of 13
‎05-19-2020 09:08 AM

Re: How to install McAfee Endpoint Security Standalone?

Make sure that you are downloading the "standalone" package.
Current available is : McAfee_Endpoint_Security_10.7.0.824.9_standalone_client_install.zip
inside there, is SetupEP.exe
If when you open this file nothing happens, see if there is any other security software preventing Endpoint Protection from running. Check that the "package" you have is not corrupt - maybe try download again and extract the package into a folder on the local machine and run with right click, run as admin on setupEP.exe



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Jselph17
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Message 12 of 13
‎05-19-2020 10:04 AM

Re: How to install McAfee Endpoint Security Standalone?

That's how I was running the file. The computer doesn't have any other security software except Windows Defender and that shouldn't be causing an issue. 

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johma
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Message 13 of 13
‎05-21-2020 01:38 AM

Re: How to install McAfee Endpoint Security Standalone?

Hi Jselph17,

At this point if you are no further forward, I would suggest downloading the MER tool and running this on your machine ( https://support.mcafee.com/webcenter/portal/supportportal/pages_tools/toolsWebMER )
and uploading this onto a support case.  




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