Showing results for 
Search instead for 
Did you mean: 
Reliable Contributor twenden
Reliable Contributor
Report Inappropriate Content
Message 1 of 3

How to exclude ENS from scanning a virtual drive

We have a group of systems that use a program that stores files on a virtual drive. The vendor is recommending that we don't let McAfee scan this virtual drive. What is the best way to exclude this virtual drive especially if it changes drive letters.

It only affects about 5 systems so I am thinking that I can do a custom rule on each workstation. Don't want to do it via ePO since I don't want the exclusion to go to other systems managed via ePO.

2 Replies
McAfee Employee Kishore_A
McAfee Employee
Report Inappropriate Content
Message 2 of 3

Re: How to exclude ENS from scanning a virtual drive

Hello There!


ENS On Access Scan works based on CPU Read/Write activity. We must first understand which process is doing the Read/Write activity when the program you use is accessing the Virtual Hard disk. 

If possible we could add the process to low risk profile and set the low risk profile not to scan while read or write.

If you could discuss with the vendor and provide us the list, we will help you in adding the exclusions. If you would like to do it all by yourself, you may run McAfee Profiler tool when you save or retrieve information from the virtual hard disk. Based on the output of the tool, we could decide the list of process that we could exclude.

For FAQs on McAfee Profiler tool:

McAfee Employee patrakshar
McAfee Employee
Report Inappropriate Content
Message 3 of 3

Re: How to exclude ENS from scanning a virtual drive

Can you explain the virtrual drive? Are these Mount point share?

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community