cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Google Chrome "OneLaunch" detections using ENS 10.7 / ATP

Jump to solution

Hello,

We are running ENS 10.7 with ATP and we are seeing a significant number of detections being recorded as with a Threat Target Path that includes: Google Chrome "OneLaunch."

We are trying to pinpoint the reason for these detections? Is there some other reporting option that I can use or add to identify additional information? We are reaching out to clients to determine if they saw any pop messages during the time that the detection occurred. The information that I have is listed below. Any additional advice that can be provided is greatly appreciated.

Threat Name usually begins with a prefix of "ATP/Suspect" or "Real Protect."
Threat Type is usually "Trojan."
Event Category is: Malware detected using heuristics
Event Description is: Adaptive Threat Protection Clean
Threat Target File Path: C:\Users\%userName%\AppData\Local\OneLaunch\4.101.0\chromium\chromium.exe

1 Solution

Accepted Solutions
Tares1
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 3

Re: Google Chrome "OneLaunch" detections using ENS 10.7 / ATP

Jump to solution

Hello @Glenn_Bolton 

Thank you for reaching out to the support community.

This case requires a more detailed analysis of the logs in order to address specifically which ATP rules are being trigered.

Please proceed to open a malware service request for us to continue the troubleshooting.

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Tiago A

View solution in original post

2 Replies
Tares1
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 3

Re: Google Chrome "OneLaunch" detections using ENS 10.7 / ATP

Jump to solution

Hello @Glenn_Bolton 

Thank you for reaching out to the support community.

This case requires a more detailed analysis of the logs in order to address specifically which ATP rules are being trigered.

Please proceed to open a malware service request for us to continue the troubleshooting.

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Tiago A

View solution in original post

Re: Google Chrome "OneLaunch" detections using ENS 10.7 / ATP

Jump to solution

Thank you.,..will do

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community