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Meet4485
Level 7
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Message 1 of 6

Getting error while uploading Endpoint Security extension

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Hi All,

Merry Christmas,

Hope you are healthy and safe,

I have downloaded the trail version from McAfee site and try to upload the extension file but every time i am getting below error.

ePO version :  5.1.0

Endpoint Security : McAfee_Endpoint_Security_10_7_0_Build_926_11_bundle

Unable to install extension. Missing dependencies are required by extension ENDP_AM_1000: ENDP_GS_1000:10.7 core:5.3.1 EPOCore:5.3.1 PolicyMgmt:5.3.1 ComputerMgmt:5.3.1. Please ensure these extensions and minimum versions are installed.

 

Please suggest.

1 Solution

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AjaySundar
McAfee Employee
McAfee Employee
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Message 6 of 6

Re: Getting error while uploading Endpoint Security extension

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Hi Amit,

I just checked the initial issue description and I see the EPO version that you are using is "5.1.0".

The minimum supported EPO version for 10.7 is 5.9.0, hence you are facing this issue.

To resolve this you will have to have the ePo upgraded to 5.9.x or 5.10.x.

This information is available under the "Supported ePo versions" tab of this article.

https://kc.mcafee.com/corporate/index?page=content&id=KB82761

I hope this helps.

Regards,

AJ

View solution in original post

5 Replies
AjaySundar
McAfee Employee
McAfee Employee
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Message 2 of 6

Re: Getting error while uploading Endpoint Security extension

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Hi @Meet4485,

Good day to you!

Could you please unzip the bundle and check in the extensions individually and let us know if there are any issues?

Regards,

AJ

Meet4485
Level 7
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Message 3 of 6

Re: Getting error while uploading Endpoint Security extension

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Hi @AJ,

Thanks for your quick response,

i have unzip the bundle and selected individual files's extension . I cannot see extension for ENS Platform or i am missing something. 

I tried to upload the extension for Firewall and getting same error , even i tried for Threat Prevention and Common .

Regards.

Amit 

 

 
AjaySundar
McAfee Employee
McAfee Employee
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Message 4 of 6

Re: Getting error while uploading Endpoint Security extension

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Hi Amit,

This is the extension for the ENS platform.

Common 10.7.0 Build 697 (Extension).Zip

Regards,

AJ

Meet4485
Level 7
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Message 5 of 6

Re: Getting error while uploading Endpoint Security extension

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Hi Aj,

In that case i am getting attached error while uploading the extension. Is there something i am missing the in setting ..because same error i am getting while uploading extension for other feature .

Regards: Amit 

AjaySundar
McAfee Employee
McAfee Employee
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Message 6 of 6

Re: Getting error while uploading Endpoint Security extension

Jump to solution

Hi Amit,

I just checked the initial issue description and I see the EPO version that you are using is "5.1.0".

The minimum supported EPO version for 10.7 is 5.9.0, hence you are facing this issue.

To resolve this you will have to have the ePo upgraded to 5.9.x or 5.10.x.

This information is available under the "Supported ePo versions" tab of this article.

https://kc.mcafee.com/corporate/index?page=content&id=KB82761

I hope this helps.

Regards,

AJ

View solution in original post

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