Hi, recently I see this error when trying to upload files using GetClean:
"GetClean is unable to talk to McAfee GTI. The scan will not be proceeded further !!!"
The error is being displayed no matter what network I use to upload the file. I have tested the host to GTI connectivity according to the KB53733. The test was successful.
Does anyone here has an idea what might be causing this error or how to fix it?
Apologies we could not be of help in time! I am glad you found your solution and Kudos to you for sharing this in the post for others who may run into to a similar situation.
Hi I'm getting the same error. i have about 100 internet facing servers which I scan everytime we patch.
most have no problem, but at present 3 are giving me this error - my network guys have checked the firewall and nothing is being blocked there. I had one sever which had the issue for a few tries, then suddenly started working.