cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
boby93
Level 8
Report Inappropriate Content
Message 1 of 8

Exclusion in Threat Prevention

Jump to solution

Hey Guys,

I am trying to use the ? exclusion. For example:

C:\program files\application\cache\tmp1\
C:\program files\application\cache\tmp2\
....

The fix is  C:\program files\application\cache\tmp?\

But now if I have 1-99 for example and do

C:\program files\application\cache\tmp??\ it only exclude the first character but still scan tmp11-99.

Any idea how to fix that please?

Thank you

1 Solution

Accepted Solutions
Dayananda
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 6 of 8

Re: Exclusion in Threat Prevention

Jump to solution

Hello,

 

Thank you for your reply.

 

All the files on the windows system should have some extensions, you can change the setting on the system and see the extensions, again you can add **\file_*.* to make it general exclusion and use it.

 

I hope this helps, Let us know if you have any queries.

 

Regards,
Daya

View solution in original post

7 Replies
Dayananda
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 8

Re: Exclusion in Threat Prevention

Jump to solution

Hello,

Thank you for reaching out to the Mcafee community.

You can use the below format to exclusion anything that follows tmp
C:\program files\application\cache\tmp*\

You can refer to the below link on how this works.

How to use wildcards when creating exclusions
Technical Articles ID: KB54812
https://kc.mcafee.com/corporate/index?page=content&id=KB54812

I hope this helps, Let me know if you have any queries.

Regards,
Daya
boby93
Level 8
Report Inappropriate Content
Message 3 of 8

Re: Exclusion in Threat Prevention

Jump to solution

Thank you!

Now it doesn't look like the exclusions are working with share files? for example my rule is:

\program files\application\cache\tmp*\
or
\program files\application\cache\

But those folder are still getting scanned.

 

Dayananda
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 4 of 8

Re: Exclusion in Threat Prevention

Jump to solution

Hello,

 

Can you try to use * before the path that you are entering as below

 

**\program files\application\cache\tmp*\
or
**\program files\application\cache\

 

And check

 

I hope this helps, Let me know if you have any queries.

 

Regards,
Daya
boby93
Level 8
Report Inappropriate Content
Message 5 of 8

Re: Exclusion in Threat Prevention

Jump to solution

Works!

One more thing now please, looks like I have a files that looks like this:

\program files\application\cache\file_001

can i do:

**\file_??? or **\file_*

Or there is another way? for some reason I don't see the extension for this file..

Thank you

Dayananda
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 6 of 8

Re: Exclusion in Threat Prevention

Jump to solution

Hello,

 

Thank you for your reply.

 

All the files on the windows system should have some extensions, you can change the setting on the system and see the extensions, again you can add **\file_*.* to make it general exclusion and use it.

 

I hope this helps, Let us know if you have any queries.

 

Regards,
Daya

View solution in original post

boby93
Level 8
Report Inappropriate Content
Message 7 of 8

Re: Exclusion in Threat Prevention

Jump to solution

Thank you it works.

Right now when I do a file exclusion it works perfectly, but directory exclusion doesn't.

Thanks

Dayananda
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 8 of 8

Re: Exclusion in Threat Prevention

Jump to solution

Hello,

 

Can you let us know how you are giving folder exclusion, folder exclusion should end with \ 

Try this and let me know the result.

 

I hope this helps, Let us now if you have any queries.

 

Regards,
Daya
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community