Excluding files from On Access Scanning (Where to and How to?)

[Former Member]

I hope that i have posted this in the correct location.. Fingers crossed...

I'm having issues with on access scanning on my server. If i set an exclusion by changing the on-access scan properties, by going to "all processes" and clicking the tab exclusions, within about 5 mins i has been removed?

I take it that i have a policy set that overrides the change. Should i be able to make the change here or should i be making the change in the ePO? Not having experience of the ePO i wasn't sure where to add this exclusion, so was hoping someone could point me in the right direction?

Also if i wanted to exclude all the sub files and folders would i have to enter all of them individually or is it possible to do this within the same exclusion?

Any help with this would be greatly appreciated.

Steve

McAfee Enterprise 8.7.0

[rmetzger]

Hi Steve,

stevewild777 wrote:
I hope that i have posted this in the correct location.. Fingers crossed...
I'm having issues with on access scanning on my server. If i set an exclusion by changing the on-access scan properties, by going to "all processes" and clicking the tab exclusions, within about 5 mins i has been removed?
I take it that i have a policy set that overrides the change. Should i be able to make the change here or should i be making the change in the ePO? Not having experience of the ePO i wasn't sure where to add this exclusion, so was hoping someone could point me in the right direction?
Also if i wanted to exclude all the sub files and folders would i have to enter all of them individually or is it possible to do this within the same exclusion?
Any help with this would be greatly appreciated.

ePO is overriding the local change, is my guess. So, make the exclusion change in ePO. This is by design.

There are many tutorials available on line, including ePO, here at McAfee: http://www.mcafee.com/us/enterprise/products/demos/quick_tips/index.html

Hope this helps.

Ron Metzger

[Former Member]

Hi Steve,

The best practice is to creating policy in ePO server, you can use the below links that will help you to better understand Managing file and folder exclusions in VirusScan Enterprise.

https://kc.mcafee.com/corporate/index?page=content&id=KB50998&actp=search&viewlocale=en_US&searchid=...

https://mysupport.mcafee.com/Eservice/productdocuments.aspx?strPage=1&pl=0

Regards

sundar