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Former Member
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Message 1 of 4

Event ID 1037 - DEFO - Continue Scanning

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Hello, all

I've been seeing this event IDs 1037, continue scanning, on ePO after the first and second attempts failed to clean or remove the threat on some Windows 7 machines. The threat name is DEFO on the path 0/0.

Does someone knows what exactly mean this "continue scanning" action? This is a boot sector virus, so is the ENS waiting for some reboot to try to clean it again?

Thanks in advance!  

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AdithyanT
McAfee Employee
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Re: Event ID 1037 - DEFO - Continue Scanning

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Hi @Former Member,

Kudos to you for keeping us posted! I sincerely hope you find a resolution and please let me know if you have any concerns with respect to the raised Service Request 🙂

Happy Holidays! 🙂

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If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Adithyan T

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AdithyanT
McAfee Employee
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Re: Event ID 1037 - DEFO - Continue Scanning

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Hi @Former Member,

Thank you for your post. I would strongly recommend creating a Service Request with us and having the issue diagnosed by our Support Engineers. Continue scanning does not quarantine the threat and hence no further action will be performed.

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If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Adithyan T
Former Member
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Message 3 of 4

Re: Event ID 1037 - DEFO - Continue Scanning

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Thanks, I just did!
AdithyanT
McAfee Employee
McAfee Employee
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Message 4 of 4

Re: Event ID 1037 - DEFO - Continue Scanning

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Hi @Former Member,

Kudos to you for keeping us posted! I sincerely hope you find a resolution and please let me know if you have any concerns with respect to the raised Service Request 🙂

Happy Holidays! 🙂

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Adithyan T

View solution in original post

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