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Chez
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Message 1 of 7

Endpoint security

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Hi.

As VSE is EOL end of this year I installed Endpoint Security Ver 10.7.0.667.6 (Threat Prevention) on an Internet machine. It installed ok but when I clicked  'Update Now' it came back with 'Update Failed' and 'Unable to find a valid repository'. Totally new to this sort of thing so any pointers would be gratefully accepted.

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hnegishi
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Re: Endpoint security

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Hi @Chez 

This issue is a known issue, please find following article.

https://kc.mcafee.com/corporate/index?page=content&id=KB94895&actp=null&viewlocale=en_US&locale=en_U...

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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hnegishi
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Re: Endpoint security

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Hi @Chez 

Thank you for reaching out this community.

Please find following community thread.

https://community.mcafee.com/t5/ePolicy-Orchestrator-ePO/SOLVED-HOW-TO-TROUBLESHOOT-CLIENT-UPDATE-DE...

 

 

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Chez
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Re: Endpoint security

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Hi. I followed the doc as best i could. On checking the mcscript log I noticed:

creposi Trying the repository NAIHttp
2021-11-23 09:33:53 I #27200 creposi Checking for a valid license.
2021-11-23 09:33:53 I #27200 creposi License key is not available. Continue in the eval mode.

Which led onto:

creposi Download not allowed from the McAfee repositories. Error code:-201. Error message:License key does not exist
2021-10-05 23:59:59 I #3952 creposi license check failed, skip from using in this session
2021-10-05 23:59:59 I #3952 creposi Repository NAIHttp is not usable for the current update session.

The software is licensed.

Any pointers?

hnegishi
McAfee Employee
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Message 4 of 7

Re: Endpoint security

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Hi @Chez 

This issue is a known issue, please find following article.

https://kc.mcafee.com/corporate/index?page=content&id=KB94895&actp=null&viewlocale=en_US&locale=en_U...

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

View solution in original post

Chez
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Re: Endpoint security

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Hello

I ran the workaround instructions for a standalone. Firstly when I forceuninstall on the framepkg_upd.exe it doesnt find it. Secondly I still try and start the new package derived from MA573WIN.zip and nothing happens.

Chez
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Message 6 of 7

Re: Endpoint security

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Some extra info. My version is 10.7.0.1285. When I manually update with the latest V3 dat file it updates but still doesnt do it automatically via a schedule or by clicking update now.

Chez
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Message 7 of 7

Re: Endpoint security

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Tried again following https://kc.mcafee.com/corporate/index?page=content&id=KB94895&actp=null&viewlocale=en_US&locale=en_U...

and it has worked. Endpoint Security now manually updates and updates using the scheduler.

Many thanks

😀

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