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Endpoint Security Threat Prevention versions

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Hello,

 

As i am facing the issue with Endpoint Security for Linux Threat Prevention, The ODS task is created in epo (Policy based ODS -Full Scan) but in the client it is not showing at all. 

 

when i run this cmd below.

# /opt/isec/ens/threatprevention/bin/isecav --listtask

it shows below

---------------------------------------------------------------------------------------------------------------------------------------
|Index Task Name Task Type Task Status Last Run |
---------------------------------------------------------------------------------------------------------------------------------------
|1 quick scan           ODS              Not Started                                                         Not Applicable |
|2 full scan               ODS              Not Started                                                         Not Applicable |
|3 Default Client Update task DAT and Engine Update Aborted 13/02/19 23:15:02 UTC |
|4 engine Engine Update            Not Started                                                          Not Applicable |
--------------------------------------------------------------------------------------------------------------------------------

 

Could any one help me on this case to proceed furhter on this case ?

 

Thanks

Athick

2 Solutions

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McAfee Employee jess_arman
McAfee Employee
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Message 2 of 3

Re: Endpoint Security Threat Prevention versions

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@mohamedathick  What version of McAfee Agent do you have installed and what version of ENSL? Task enforcement is a job of the McAfee Agent, so it is possible that there are issues with it that could be corrected by upgrading to a more recent build or reinstalling. You will need to review your Agent logs at the time of policy enforcement in order to proceed further in your investigation.

 

Was my reply helpful?

If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?

Reliable Contributor ninov_n
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Message 3 of 3

Re: Endpoint Security Threat Prevention versions

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Hello,

The suggestion about verifying McAfee Agent is not bad but last time I faced similar issue with ODS scan, it turned out that we had to deploy a specific ENSL version because of compatibility.

Please verify your environment and respective ENSL installed:

https://kc.mcafee.com/corporate/index?page=content&id=KB87073

Once we installed correct version scans were running fine and I was able to review scan results within ePO.

Best regards,

Nino

In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
Nino
2 Replies
McAfee Employee jess_arman
McAfee Employee
Report Inappropriate Content
Message 2 of 3

Re: Endpoint Security Threat Prevention versions

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@mohamedathick  What version of McAfee Agent do you have installed and what version of ENSL? Task enforcement is a job of the McAfee Agent, so it is possible that there are issues with it that could be corrected by upgrading to a more recent build or reinstalling. You will need to review your Agent logs at the time of policy enforcement in order to proceed further in your investigation.

 

Was my reply helpful?

If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?

Reliable Contributor ninov_n
Reliable Contributor
Report Inappropriate Content
Message 3 of 3

Re: Endpoint Security Threat Prevention versions

Jump to solution

Hello,

The suggestion about verifying McAfee Agent is not bad but last time I faced similar issue with ODS scan, it turned out that we had to deploy a specific ENSL version because of compatibility.

Please verify your environment and respective ENSL installed:

https://kc.mcafee.com/corporate/index?page=content&id=KB87073

Once we installed correct version scans were running fine and I was able to review scan results within ePO.

Best regards,

Nino

In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
Nino
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