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ChrisQ
Reliable Contributor
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Message 1 of 4

Endpoint Security Package Designer not running

I'm trying to run Endpoint Security Package Designer Version 10.7.0.192.1 but it just keeps crashing.

I get the splash screen at the start, and then it disappears and nothing runs.

I can see this version was released in 2019, is there a later version?

I have tried on both Win10 and Win11 with the same results

3 Replies
Saif_f
McAfee Employee
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Message 2 of 4

Re: Endpoint Security Package Designer not running

Hi @ChrisQ 

Thank you for posting in community forum. 10.7.0.192.1 is the correct version of Package designer available currently. I also did launch it on my Win 10 machine and I was able to use the application and create a package (screenshot attached).

The issue could be because of OS environment or something else. Have you tried to remove the Designer software and re-install it? Also, it would be better to run sfc /scannow to check if there are any OS files integrity issues.

 

Kind Regards,

 

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ChrisQ
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Message 3 of 4

Re: Endpoint Security Package Designer not running

Thanks for the info.

To fix this on my machines, with the Nov21 ENS update, I needed to uninstall Package Designer and ENS, then reinstall package designer followed by ENS, this fixed the issue. 

Saif_f
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Message 4 of 4

Re: Endpoint Security Package Designer not running

Thank you @ChrisQ for your update.

I am glad to read that your issue is fixed.

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