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Chez
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Message 1 of 2

Endpoint Security Install

I'm having major problems with replacing VSE with ENS. Have tried numerous fixes recommended via another posted message. Involving framepkg_upd and certificates etc that still hasnt been resolved. So I decided to totally uninstall VSE off one computer and then install ENS but it fails to install. I am using ES_10.7.0.667.6. Is there anything else that needs to be installed before ENS? Or why is it not installing? Any ideas gratefully accepted.

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Saif_f
McAfee Employee
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Re: Endpoint Security Install

Hi @Chez 

Thank you for posting in community forum. There could be several reasons for ENS installation failure and it would not be possible for us to provide a fix without having a look at the logs. Could you please raise a Service request with McAfee Support so that we can help you in fixing this issue?

Also, below KB speaks about ENS installation failure scenarios and troubleshooting. Please refer to this to see if you can isolate the issue on logs.

https://kc.mcafee.com/corporate/index?page=content&id=KB87589

 

Kind Regards,

 

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