We have started updating a few test system in our environment to ENS 10.6.1 for Mac. After deploying the updated versions of the products to the systems, we notice that the products tab in the system tree does not have the names of the products anymore.
For example "Endpoint Security Firewall" now shows up as "ENDP_FW_1060MACX"
Does something in EPO need updates to populate the product names? Or is this normal and should be expected?
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After
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If you aren't running the extensions shown in screenshot below for ens, update them to these versions and let me know if that resolves it for you.
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That might be a question for the ens team - I will share this post on their team to see if it is a known issue. It would not be an epo issue if other products are still showing as they were.
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Hi @acertain2
I would suggest checking that you have updated the extensions. The ENS extensions and especially the ENS Mac License extension.
Thanks for your suggestion of installing the ENS Mac Licenses Extension. Unfortunately I have already done this before posting the original message.
Giving this a bump to see if anyone has another suggestion.
What are all the ens extension builds you have checked in to epo?
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If you aren't running the extensions shown in screenshot below for ens, update them to these versions and let me know if that resolves it for you.
Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
This worked for us...great solution!
Good deal! Please mark accept solution for what resolved your issue.
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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
I don't see the option to do that on this one for some reason.
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