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Reliable Contributor denn
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Message 1 of 5

ENs ATP 10.6.1 Cloud Protect - not proxy aware

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Hello, I am trying to enable Cloud Protect in ATP.

nslookup realprotect1.mcafee.com

Server: our DNS address
Address: our DNS IP address

also there is no events in proxy.

Wireshark shows that endpoint trying to reach realprotect1.mcafee.com and going to our DNS instead of proxy.

Access protection log shows - event ID 9 (No Network)

Any ideas ?

 

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Reliable Contributor Daveb3d
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Message 2 of 5

Re: ENs ATP 10.6.1 Cloud Protect - not proxy aware

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You configure the proxy in the common policy configuration. 

4 Replies
Reliable Contributor Daveb3d
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Message 2 of 5

Re: ENs ATP 10.6.1 Cloud Protect - not proxy aware

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You configure the proxy in the common policy configuration. 

Reliable Contributor denn
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Message 3 of 5

Re: ENs ATP 10.6.1 Cloud Protect - not proxy aware

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Thanks.

Added proxy, but not other error.

ID 2 - timeout. What does it mean and how fix it ?

Reliable Contributor Daveb3d
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Message 4 of 5

Re: ENs ATP 10.6.1 Cloud Protect - not proxy aware

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Have you checked the proxy logs? 

Reliable Contributor denn
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Message 5 of 5

Re: ENs ATP 10.6.1 Cloud Protect - not proxy aware

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FW and proxy not blocking realprotect1.mcafee.com

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