Over the past 24 hours we've noticed the on-access scan service (McShield) scanning Chrome browsers very heavily when a new browser session is launched. We didn't make any changes to our McAfee environment during that time, and the issue seems to be only occurring with Chrome.exe and is maxing out the CPU at 100% for at least a few minutes before settling down. We notice that the newest update for Chrome was on 7/15. Has anybody else noticed a similar issue?
AmCore Content = 3777
Exploit prevention = 10.6.0.9419.
ATP = 10.6.1.1311
Threat Prevention = ENS 10.6.1.1550
ENS Platform = 10.6.1.1449
McAfee Agent = 22.214.171.124
Solved! Go to Solution.
Thank you for the question.
Please check if in On Access Scan you have enabled the option for scanning during process startup.
The option states "Scan processes on service startup and content update"
Please uncheck that option and observe if it helps.
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Kudos for letting us know that your issue is resolved. If you could spare some time in letting us know what specific policy was modified and the values, it would be helpful for other community users to understand and possibly we can come up with a KBA if we are able to replicate the scenario in our test environments.