1604 would mean "Installation suspended, incomplete". This would indicate something is interrupting the installation.
Was my reply helpful? If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?
@sandsand That means that the installation did not fully roll back and left part of the installation on the system. In this case, it's some of the kernel driver components.
Installation failures require detailed analysis of multiple installation logs that are left on the client and as such, it is not likely that someone can effectively help you by reviewing arbitrary single line messages that you copy.
Since you obtained the software via your University, you should have an organization or methods in place for getting assistance with your installation via your local IT helpdesk for students. I would advise that you reach out to them for assistance. If for some reason they can't figure out the cause, then their support contract with us should allow them to give our Support teams a call if needed.
You as a Student are not included in the University's Support agreement, and as such are not qualified to receive McAfee Business/Enterprise support assistance, so I can't advise you to call in to us. I also have no way to verify if the software they offer is a consumer or enterprise version of ENS.
Was my reply helpful?
If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.
Community Help Hub
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.