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ENS Threat Prevention policies disappeared

All my custom created policies for ENS Threat Prevention disappeared.  I restarted both ePO server and its database server, but they are still gone.  ENS ATP, Firewall and Web Control; custom policies are still intact.  I'm using ENS 10.6.1.

 

 

8 Replies

Re: ENS Threat Prevention policies disappeared

Hi Sir Archie,

Have you deleted the ENS TP extension in your ePO server?

 

That maybe the reason of it.

 

-Raven

Re: ENS Threat Prevention policies disappeared

Hi, no, the extension is still checked-in and running.

Re: ENS Threat Prevention policies disappeared

The default McAfee policies for TP is still available, but the policies that I created, are gone.

Re: ENS Threat Prevention policies disappeared

ENS TP extensione.PNGENS TP policies.PNG

Re: ENS Threat Prevention policies disappeared

Do you have backup of your policies? I would suggest importing the backed up .xml files. It seems your policies cannot be seen anymore. Try opening a ticket to support for the root cause.

Re: ENS Threat Prevention policies disappeared

Do you perhaps know in which table/s the policeies are been stored in the database?

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Message 8 of 9

Re: ENS Threat Prevention policies disappeared

Hi @ArchieScorgie 

Have you tried reviewing the Audit Log of ePO to see who or what removed the extensions?

Re: ENS Threat Prevention policies disappeared

Hi, yes, but there is no trace of it been removed.  I did log a SR with McAfee to investigate.

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