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ENS Threat Prevention On-Demand Scan properties

Hi , I have noticed that a few or my endpoints do not have the On-Demand Scan Field under Threat Prevention Properties. Anyone else seen this ? Currently Running Threat Prevention 10.6.1777 and have extension 10.7.0.420 , thought extension might be the cause but I have endpoints on 10.7 and 10.6 that show the field just some dont seem to. Here is the field I am referring to.

TP ODS.jpg

 

 

 

6 Replies
LKS McAfee Employee
McAfee Employee
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Message 2 of 7

Re: ENS Threat Prevention On-Demand Scan properties

May i know what is the EPO version with build version.

Re: ENS Threat Prevention On-Demand Scan properties

Hi its version 5.10.0.2428 Update 5 (2.0.0.751)

cdinet McAfee Employee
McAfee Employee
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Message 4 of 7

Re: ENS Threat Prevention On-Demand Scan properties

I am going to move this to the ENS team to better assist you.

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chealey McAfee Employee
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Message 5 of 7

Re: ENS Threat Prevention On-Demand Scan properties

Hi @jonmacuk 

Are those properties empty or is that entire section missing?

Have you tried initiating a policy based ODS task on one of these clients to see if the data is populated following the completion of such a task?

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Re: ENS Threat Prevention On-Demand Scan properties

It was just that section that was missing , I ran an policy based ODS but it failed right away ! Started the scan but failed. I have removed ENS and reinstalled and seems to have done the trick , the section is now visible within ePO.
chealey McAfee Employee
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Message 7 of 7

Re: ENS Threat Prevention On-Demand Scan properties

Hmm that's a bit odd. If you would like us to investigate this, a MER from a system still seeing this issue would be great! I can't say this is something I've seen reported so far.

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