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ChrisQ
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Message 1 of 9

ENS July update gone from download site

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The ENS July updates have gone from the downloads site so there are obviously some problems.

Why hasn't there been any notification to customers about this?

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McAfee Employee chealey
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Message 7 of 9

Re: ENS July update gone from download site

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An SNS was sent out on Saturday.

If you need the package it is still available via request from support. We have removed it so that Technical Support can educate customers on the current emerging issue prior to it being deployed on a wider scale without prior knowledge of the issue.

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McAfee Employee rbialeck
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Message 2 of 9

Re: ENS July update gone from download site

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ENS July has been moved to download upon request.

A KB is being published regarding this change and will be available shortly.

If you would like to acquire copy of the ENS July Update, please raise an SR via Service Portal or contact Technical Support. 

Apologies for the inconvenience that this may have caused you.

Reliable Contributor Pmaquoi
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Message 3 of 9

Re: ENS July update gone from download site

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see this

https://kc.mcafee.com/corporate/index?page=content&id=KB91642

i'm working with McAfee on this one actually

Reliable Contributor SWISS
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Message 4 of 9

Re: ENS July update gone from download site

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We Want asap information and official SNS why the JULY 2019 Updates where pulled from LICENCE PORTAL and from EPO?

 

We already deployed out to two customers.

 

Urgent

Reliable Contributor Pmaquoi
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Message 5 of 9

Re: ENS July update gone from download site

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the information is in the KB i mentionned earlier. the issue is described fully there. You can request it from the support if you need it and if you can proceed to the test mentionned.

Personally, i deployed it on 100 alpha and beta computers (production environment) without any issue at all but when i enlarged a little bit the scope for a test phase 3, i "hit" some computers that were in the case mentionned into the KB. 

i would like to add that it is because i take care and tested heavely the july version that this issue has been detected by me. Never go too quick in production even with minor update.

 

 

Reliable Contributor SWISS
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Message 6 of 9

Re: ENS July update gone from download site

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1) Customers with 1903 W10 NEED the JULY ENS 10.6.1 STANDALONE install (OR they run unprotected)

2) McAfee had ENOUGH time to develop the Version (Yes we know that in finall RTM 10% Code changes)

3) NOW since ANY Customer with 1903 FRESH install (NOT Upgrade from 1809 and ENS 10.6.1 MAY > Migrated to 1903) HAS NO VIRUS Protection.

 

Dont you think it's not the right time for:

"Never go too quick in production even with minor update."

😉

 

 

McAfee Employee chealey
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Message 7 of 9

Re: ENS July update gone from download site

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An SNS was sent out on Saturday.

If you need the package it is still available via request from support. We have removed it so that Technical Support can educate customers on the current emerging issue prior to it being deployed on a wider scale without prior knowledge of the issue.

Was my reply helpful?
If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?
Reliable Contributor Pmaquoi
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Message 8 of 9

Re: ENS July update gone from download site

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A simple solution (yes it is not the perfect one but it can help) is to install them the VSE latest version that do work on the latest w10 version. In a few days, as soon as the correction will be available you'll be able to upgrade those computers.

 

Reliable Contributor SWISS
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Message 9 of 9

Re: ENS July update gone from download site

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