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kblowe
Level 10
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ENS 10.7 and Citrix XenApp/Desktop 7.15

I am experiencing an issue with Citrix Xen Desktop 7.15 1912 LTSR and McAfee ENS 10.7 On-Access Scan policy. There is a lag during our application launch sessions. When the OAS is disabled there is no lag at all. I have added all the exclusions Citrix recommended for anti-virus. I have allowed the Citrix certificate and set the ENS On-Access Scan policy to write to disk instead of selecting let McAfee decide. The lag issue persistent. Any suggestions on how to proceed next on this issue? I am thinking to recreate the OAS policy from scratch in case its corrupted.

ENS 10.7 April 2020 Update with Hotfix 199847, AMCORE 4245

1 Reply
hnegishi
McAfee Employee
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Re: ENS 10.7 and Citrix XenApp/Desktop 7.15

Hi @kblowe 

Thank you for posting on the community.

I would recommend you could try "ZZZ test" in following KB to identify the cause of this issue.

https://kc.mcafee.com/corporate/index?page=content&id=KB89757

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