cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
GB-HW
Level 8
Report Inappropriate Content
Message 1 of 5

ENS 10.7.5 major issues on Mac

Jump to solution

Hi hope someone has come across this before;

I've installed Standalone ENS 10.7.5 on a Big Sur (11.2.1) Mac on M1 silicon.

I've only installed ENS and Web control no FW

Install goes ok no errors, up to date, Console claims ENS is running and Web control too.

When I download and open the test files from Eicar.com nothing is detected 😞

Tried moving the files(s) but still not detected, tried scanning the folder where the test files reside, no detection 😞

Anyone come across this before?

Thanks

1 Solution

Accepted Solutions
GB-HW
Level 8
Report Inappropriate Content
Message 5 of 5

Re: ENS 10.7.5 major issues on Mac

Jump to solution

Yes I though I did, I installed ENS which seems to include TP?

Anyway forgot to mention this MAC is MDM enabled, so pushed out the latest PPPC to it and it seems to have fixed it.

Would be nice if the install instructions were kept up to date, like this part,

sudo /usr/local/McAfee/AntiMalware/VSControl switch-mode KextLess

the KextLess option is not recognised by this version of VSControl

Sync/Async is the new model

 

But anyhow, looks like we've fixed it with pushing the latest PPPC_McAfee_v2.5.2.mobileconfig

so looks like that's what I was missing.

Strange I would have thought that the installer would have reminded me I needed this?

Thanks for replying....

 

View solution in original post

4 Replies
Pravas
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 5

Re: ENS 10.7.5 major issues on Mac

Jump to solution

Hi @GB-HW ,

Please let us know if you've followed the steps mentioned in the link below.

https://kc.mcafee.com/corporate/index?page=content&id=KB59742

Thanks

GB-HW
Level 8
Report Inappropriate Content
Message 3 of 5

Re: ENS 10.7.5 major issues on Mac

Jump to solution

Hi yes, did follow these steps, just wouldn't detect 😞

vivs
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 4 of 5

Re: ENS 10.7.5 major issues on Mac

Jump to solution

Hello @GB-HW 

Thanks for your post.

Could you please try installing the Endpoint Security Threat Prevention and try doing the EICAR test.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

GB-HW
Level 8
Report Inappropriate Content
Message 5 of 5

Re: ENS 10.7.5 major issues on Mac

Jump to solution

Yes I though I did, I installed ENS which seems to include TP?

Anyway forgot to mention this MAC is MDM enabled, so pushed out the latest PPPC to it and it seems to have fixed it.

Would be nice if the install instructions were kept up to date, like this part,

sudo /usr/local/McAfee/AntiMalware/VSControl switch-mode KextLess

the KextLess option is not recognised by this version of VSControl

Sync/Async is the new model

 

But anyhow, looks like we've fixed it with pushing the latest PPPC_McAfee_v2.5.2.mobileconfig

so looks like that's what I was missing.

Strange I would have thought that the installer would have reminded me I needed this?

Thanks for replying....

 

View solution in original post

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community